Privacy Policy

At Premmier Sleeps, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you interact with our website or make a purchase.

Information We Collect

When you visit, register, or place an order on our website, we may collect the following information:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number

  • Payment details (processed securely by third-party gateways)

  • Account login information

  • Optional subscription or newsletter preferences

We may also use your email address to send newsletters, order updates, and promotional content. You may unsubscribe at any time.

When We Collect Information

We collect information when you:

  • Register for an account

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form

  • Browse or interact with our website

How We Use Your Information

We use your information to:

  • Process and deliver your orders quickly and securely

  • Improve our website, products, and customer service

  • Personalise your shopping experience

  • Send marketing emails, order updates, and promotional offers

  • Administer surveys, promotions, or site features

  • Maintain accurate customer records

How We Protect Your Information

Your privacy and security are important to us. We ensure:

  • Your information is stored behind secure networks

  • Only authorised personnel have access

  • All sensitive data (including payment information) is encrypted using Secure Socket Layer (SSL) technology

  • All payments are processed through trusted third-party gateways

  • No payment information is stored on our servers

Our website is regularly scanned to detect vulnerabilities and maintain a safe browsing environment.

Use of Cookies

Yes, we use cookies to enhance your experience. Cookies help us:

  • Remember items in your shopping cart

  • Save your preferences for future visits

  • Understand how customers interact with our website

You can disable cookies through your browser settings; however, certain site features may not work properly.

Third-Party Disclosure

We do not sell, trade, or share your personal information with outside parties, except trusted service providers who help operate our website (such as payment gateways or email platforms) and who agree to keep your information confidential.

Third-Party Links

Our website does not regularly include third-party products or services. If we link to external websites, please review their privacy policies separately, as we are not responsible for their content or data handling.

Google Tools & Cookies

We may use Google services such as:

  • Google Analytics

  • Google Ads / AdSense

  • Demographics & Interests Reporting

Google may use cookies (including the DART cookie) to provide ads based on your browsing activity. You can manage or opt out of personalised ads via:

  • Google Ad Settings

  • Google Analytics Opt-Out Browser Add-On

  • Network Advertising Initiative Opt-Out Page

Children’s Privacy

Premmier Sleeps does not knowingly collect personal information from children under 13. Parents and guardians are responsible for supervising online activity when using our website.

Subscribers & Customer Accounts

By creating an account or subscribing, you agree to receive email marketing from Premmier Sleeps. We use platforms such as Shopify and email service providers to manage newsletters and promotions.
You may unsubscribe anytime using the link provided in our emails.

Data Breach Procedure

If a data breach ever occurs, we will:

  • Notify affected customers via email

  • Provide details within 3 business days

  • Follow relevant data protection laws to address the issue promptly

Your Rights

You have the right to:

  • Access the personal information we hold

  • Request corrections to inaccurate data

  • Request deletion of your information (where applicable)

  • Opt out of marketing communications at any time